Responsible gambling

Responsible Gaming at Gateway Casinos Woodstock

At Gateway Casinos Woodstock, we are committed to promoting responsible gaming practices among our players. We recognize that problem gambling can have serious consequences for individuals and their families, and we strive to provide a safe and supportive environment for all of our guests.

Voluntary Self-Exclusion Program

If you feel that your gaming habits are becoming problematic, or if you know someone who may be struggling with issue gaming, please contact us about our voluntary self-exclusion program. This program allows individuals to exclude themselves from our casino premises for a specified period of time, and it is available in two formats:

• Short-term exclusion: A temporary ban that can last anywhere from 30 days to six months.
• Long-term exclusion: A permanent ban that will prevent you or your loved one from entering the property.

Responsible Gaming Tools

In addition to our self-exclusion program, we offer a range of responsible gaming tools designed to help players manage their betting habits:

• Deposit limits: Set daily, weekly, and monthly spending limits for yourself.
• Session time-outs: Take regular breaks or set longer intervals between playing sessions.
• Self-assessment tool: Evaluate your gaming behavior and identify areas where you may need more support.

Support Organizations

We also offer links to several reputable organizations that provide assistance with issue gambling:

• ConnexOntario: A 24/7 helpline for problem gamblers
• Ontario Problem Gambling HelpLine: Free confidential counseling and support

Please don't hesitate to reach out if you or someone you care about needs help managing their gaming habits.